Anmeldung appointments that don't exist, Ausländerbehörde queues, contracts with Kündigungsfrist traps: expats in Germany drown in exactly the paperwork you can navigate in your sleep. You'll be the German-speaking problem-solver our members message when the system says nein.
What you'll actually do
- Resolve member requests: registration appointments, immigration-office scheduling, banking, insurance, utility and rental contracts
- Call German offices and providers on members' behalf, in German, to an outcome
- Explain German processes in clear English, including realistic timelines
- Document every resolved case into the internal playbook
- Flag systemic issues (cities with appointment droughts, providers to avoid) for the whole team
A typical week
Monday opens with an Anmeldung emergency: a member's employer needs proof of registration and the city portal shows nothing until October. You know the churches-and-cancellations tricks and land a slot Thursday. Wednesday you talk a member out of signing a mobile contract with a 24-month trap and into the plan they actually wanted.
What you bring
- Native or near-native German AND fluent professional English (C1 badge required)
- Hands-on knowledge of German bureaucracy and everyday contracts
- Persistent and precise; German offices respect people who cite the right paragraph
- Calm, service-first communication style
Structure and pay
Full-time, fully remote within Germany/EU, CET hours. €1,600-2,100/month depending on experience, review at 90 days.
Why this role comes through RemoteComet
The employer runs hiring for this position exclusively through us. That means one application reaches the actual decision maker, your profile is never resold or scattered across databases, and you get a real status on every application: matched, in review, or not this time. Nobody gets ghosted here.
How hiring works
1. Quick apply, two fields, two minutes. 2. If the role lists a skill badge, a short one-time assessment (reused for every role that needs it). 3. A screening conversation with our team. 4. Interview with the employer, where their name is disclosed to you. 5. Offer. Typical time from application to first interview: under two weeks.